Shipping policy
PLEASE BE AWARE THAT I AM CURRENTLY MANAGING OPERATIONS ALONE AND WORKING A 9 TO 5 SCHEDULE. DUE TO THIS, I KINDLY ASK FOR YOUR PATIENCE WITH THE CREATION AND SHIPPING TIMES. DEPENDING ON YOUR LOCATION, SHIPPING CAN TAKE UP TO 10 DAYS.
REST ASSURED, ALL SHOPPERS WILL HAVE FULL ACCESS TO TRACK THEIR ORDERS THROUGHOUT THE SHIPPING PROCESS. WHEN PLACING ORDERS, PLEASE ENSURE ALL INFORMATION IS ENTERED ACCURATELY AND CORRECTLY.
THE CRESCENT PALACE IS NOT RESPONSIBLE FOR ITEMS SHIPPED TO INCORRECT ADDRESSES DUE TO SHOPPER ERRORS, AND REFUNDS WILL NOT BE ISSUED IN SUCH CASES. REFUNDS WILL ONLY BE PROVIDED IF THERE IS AN ERROR IN ADDRESS ENTRY BY THE MERCHANT. THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT